![]() They all seem to work with my other MIDI applications, why don't I have a controller keyboard and several sound Keyboard for Input” in the Speedy menu is grayed out. ![]() I'm trying to use Speedy Entry and “Use MIDI This occurs in the ClickĪnd Countoff dialog box (MIDI/Audio menu) and all other dialog boxes that Playing my keyboard controller, but no sound is coming out of my secondĬlicking the Listen button, then playing a note. Why can't I change the clef? More Troubleshooting General TroubleshootingĪllow me to save a file in an older version format?īooks on the standard practices of music engraving? MIDI and I am trying to create a clef change on a staff with the Clef tool, but after I choose the clef I want to use, no new clef appears. What is the easiest way to enter stickings for percussion instruments? I want to write in a key signature with no sharps or flats that also shows my transposing parts with accidentals instead of a key signature. How can I show chords with Staff Styles (Slash or Rhythmic Notation)? What can I do? Troubleshooting: Markings, Signatures, Text When I create a PDF file from Finale, it looks good on screen, but when I try to print the PDF file on a physical printer, certain items are missing or print incorrectly. My file does not include the normal list of articulations, expressions, staff styles, smart lines, chord suffixes, and other libraries. When I try to scan music or import/export a MusicXML file on Windows XP, I get a "Java was not initialized correctly" error. I'm getting an error when I try to use the recognition function in SmartScore Lite. I am printing with a Hewlett-Packard (HP) printer. When I try to print a file from Finale, a few staves print correctly, but then the staff lines stop printing after about the second system. When I open Finale, I encounter an error message that reads: "MSVCR71.DLL cannot be found." How can I get past this? When I choose the "Scanning: SmartScore Lite" option in the File menu, I encounter an error that says SSLITE.dll or one of its components cannot be found. Why are there orange notes in my percussion staff? Troubleshooting: Opening, Printing and Saving Files Why are extra notes appearing on the barline? I'm having trouble with HyperScribe, what should I do? What can I do to make sure everything is set up correctly? How can I remove an empty staff within a group or grand staff, such as a piano staff? Troubleshooting: Note Entry When I try to create a multimeasure rest I select several empty measures and choose "Create" from the Multimeasure rest menu, but nothing happens. Why doesn't the program show a multimeasure rest? How can I change the instrument transposition for some measures of a staff? How can I adjust the distance between staves on one system or page only without affecting my entire document? When I highlight a measure and press the "delete" key, the measure remains. My music is not the same when I switch between Page View and Scroll/Studio View. ![]() How do I fix this? Troubleshooting: Measures, Staves, Page Layout ![]() When I try to extract parts, I encounter a "Cannot Rename File" error message. What types of fonts can I use with Finale? How do I install the correct music fonts? I see strange symbols on-screen where music should be. What can I do to make sure everything is set up correctly? Troubleshooting: Fonts, Parts, Document Options, and Libraries When I playback my file, some of the instruments are silent. How do I set up my third party VST instrument plug-in so that I can use it for playback in Finale? My playback tempo or dynamics are different than the settings or expressions I have put in, but I don't see anything in the score that would cause it. How can I fix this? Troubleshooting: Playback I try to authorize every time, but it does not appear to stick. How do I register/authorize my Finale family notation program on a Windows Vista computer?Įvery time I open my Notation program, it asks me to authorize. What is authorization, and how does it work? Where can I find my Finale family notation product serial number? I am having problems registering my program over the Internet. ![]() If you had problems installing Finale or setting up MIDI, review Installation and MIDI setup for help resolving these issues.įor all other general troubleshooting, refer to Finale's Knowledge Base. You are here: Registering/Authorizing Troubleshooting ![]()
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